Advocate, Customer Loyalty, EBOX
0 Applicants · 2 Views
· Posted 21 days ago
Position Overview
Location:
Montréal, Canada 
Position:
Mid
Type:
Job
Practice Area:
General Practice
Remote:
No
Posted:
Deadline:
May 27, 2026
Job Description
Bilingualism required: As part of the job, this candidate will be required to produce documents and speak in Mandarin and French ; English is an asset. The Retention Agent is responsible for handling customer calls with the goal of retaining their services and managing escalated calls by applying procedures and finding appropriate solutions. This role requires fluency in Mandarin and French (spoken and written) to provide exceptional support and interpretation when needed. They handle requests …
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Practice Area
Position
Mid
Application Deadline
May 27, 2026
Employment Type
Full time
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