Compliance Advisory Senior Manager - Wise Platform

The Wise Platform FinCrime Senior Compliance Manager will lead the development and oversight of Wise Platform’s North America (NorthAm - consisting of US and Canada) financial crime program. This role will be responsible for ensuring that all NorthAm policies, procedures, and risk assessment methodologies maintained are robust and effective in supporting Wise’s Platform products and partners. The Wise Platform (WP) FinCrime Senior Compliance Manager will oversee WP governance framework on behalf of North America, review global and regional management information (MI) data and analyse trends providing feedback to 1st Line on specific risks, and monitoring and testing of WP specific frameworks. This role will also play a key part in incident management and training initiatives, ensuring compliance with global standards incorporating regional requirements.

Key Responsibilities:

Strategic Leadership

• Establish and oversee 2nd Line policies and procedures for NorthAm Wise Platform fincrime program.

• Review and enhance Wise’s risk appetite and risk tolerances for Platform products from a NorthAm perspective; a subset of the broader Group FinCrime Risk Appetite Statement to ensure Platform-related risks are appropriately managed.

• Provide NorthAm input on the financial crime risk assessments ensuring that they accurately reflect the financial crime risks associated with the Platform/Platform Models.

Risk Management

• Review and approve the onboarding/refresh of Platform partners and their customers determining alignment to Wise risk appetite/tolerance. 

• Review and approve new or updated models, products or feature risk assessments from Product Compliance.

• Provide NorthAm financial crime advisory on escalations from 1st Line teams.

• Provide financial crime advice on risk appetite/ tolerance threshold queries, compliance related queries regarding procedures, fincrime issues or specific NorthAm WP control failures.

• Participate in WP Fincrime Risk Committee being the SME for NorthAm WP financial crime related matters and risks.

Governance and MI

• Review Global Platform and NorthAm product MI on a monthly basis, reviewing MI trends and providing analytical reports of MI to NorthAm Compliance Officers (COs), relevant senior stakeholders and in WP Monthly planning meetings. 

• Review and maintain 2nd Line WP NorthAm specific escalation procedures for all fincrime teams for Platform related incidents and fincrime issues, overseeing and ensuring appropriate governance in tickets (COMPO and Audit Board) and incident channels.

External Stakeholders and Training

• Provide 2nd Line Platform-related training to NorthAm Compliance Officers/2nd Line, ensure that onboarding, reviewing, investigating, and reporting processes are structured for regional licences to understand Platform product and risks.

• On an ad-hoc basis, provide support/training to NorthAm Compliance Officers to prepare for regulatory inspections, audit reviews, CMT reviews related to Wise Platform product 

• On an ad-hoc basis, deliver tailored training to 1st Line teams on specific fincrime topics to relevant staff members, based on their roles and responsibilities.

• Support Regional Compliance Officers for Banking Partner calls on understanding Wise Platforms Fincrime Program.

Incident and Issue Management

• Support the Incident and Issue Management Lead in investigating Platform-related issues, ensuring accurate root cause analysis and effective remediation efforts.

• Ensure that any findings or incidents are documented in Audit Board and that remediation plans are designed to mitigate future risks.

Key Responsibilities:

• Experience: 7+ years in financial crime compliance, with a strong focus on managing financial crime risks associated with Correspondent Banking customers and products.

• Knowledge: Deep knowledge of global financial crime regulations (AML, CDD, EDD) as they pertain to Platform customers and operations.

• Leadership: Demonstrated experience leading FinCrime strategies and Platform controls, with a strong ability to collaborate across product, compliance, and operational teams.

• Skills: Excellent communication, analytical, and leadership skills, with the ability to influence cross-functional teams and senior stakeholders.

Education: Bachelor’s degree in law, finance, or a related field. Relevant certifications (e.g., ACAMS) are preferred.

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