Counsel, Commercial
Position Overview
Job Description
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
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See yourself at Twilio
Join the team as Twilio’s next Counsel, Commercial.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to enable the growing commercial legal team to support the Go-to-Market Sales team at Twilio. You will partner with the enterprise sales team to manage the full life-cycle negotiation of complex enterprise sales deals.
Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.
Responsibilities
In this role, you’ll:
- Take ownership of the review, negotiation, drafting and management of a wide range of legal agreements. Advise Twilio’s internal clients on contract interpretation and negotiation. Champion Twilio’s mission, ethics and integrity by ensuring Twilio’s compliance policies are in practice and protect the company from risk, comply with all applicable local laws and regulations, and are in line with Twilio’s values.
- Seek to understand the context of the positions of Twilio’s customers and the requests from Twilio’s internal clients. Strive to solve problems and address issues from their perspectives.
- Evaluate which matters and issues are most worthy or in need of your attention at any given time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Strong academic credentials and demonstrated record of success as a lawyer
- 5+ years of commercial transactions experience with at least 3 years of negotiating complex technology transactions (e.g., SaaS)
- Experience supporting a large sales organization
- Ability to structure, draft and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, etc.
- Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and recommendations that properly balances the legal risk and business reward
- Must be able to take complex legal concepts and explain them in a way that allows a non-lawyer to understand the issue and the associated risk
- Outstanding communication skills, both written and verbal, including the ability to advocate for a position while maintaining a collaborative and open-minded approach
- Ability to triage a heavy workflow, setting appropriate expectations with internal clients and delivering results efficiently
*Desired
- Member of local bar or eligible to register as Registered In-House Counsel
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based...
Perks & Benefits
About This Role
Twilio is seeking a Counsel, Commercial to join their General Practice team at the Mid level. This is a Full time, Remote position based in Remote, United States.
Interested candidates are encouraged to review the full job description above and apply through LegalAlphabet to be considered for this opportunity.
Practice Area
General Practice
Position
Mid
Applicant Location Requirements
Applicants must be located in: US
Application Contact
Contact: Twilio Hiring Team
Application Deadline
June 26, 2026
Employment Type
Full time
Work Arrangement
Remote/Telecommute Position