Head of Commercial Legal, Strategy and Enablement

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Legal Strategy and Enablement

Adyen is seeking a Head of Legal Strategy and Enablement to build and lead a high-performing function that drives operational excellence, strategic alignment, and technological advancement across the Legal organization. This leader will report directly to the Head of Legal and will be critical in transforming the legal function into a key enabler of global business growth.

This is a role for a commercially-oriented leader and team builder who thrives in a fast-moving environment, is energized by complexity, and can translate strategic goals into pragmatic, scalable operational solutions.

What you’ll do

Reporting to the VP of Legal, you will manage and mentor two teams: Legal Strategy and Legal Enablement. You will be entrusted with strategically partnering with Legal leadership and cross-functional leaders to define the function’s roadmap, ensure successful execution, and maximize functional value.

You’ll play a key role in ensuring the Legal organization operates with agility and effectiveness, using data to drive thoughtful decision-making, reduce risk, and achieve strategic goals. This dynamic role is ideal for someone who enjoys wearing multiple hats and thrives in developing a deep bench of curious, creative legal and operational professionals.

Responsibilities

Strategy & Goal Alignment

• Build and lead the Legal Strategy and Enablement function responsible for driving operational excellence and strategic alignment across the function.
• Develop a cohesive legal strategy and operational model that increases functional value, agility, and effectiveness.
• Act as a senior advisor to Legal providing clear, actionable guidance on strategic planning and operational issues.
• Represent Legal in cross-functional initiatives, ensuring legal needs are embedded in strategy and implementation plans.

Team Leadership & People Development

• Lead talent strategy for the Legal Strategy and Enablement organization—hiring, developing, and retaining top talent across both teams.
• Lead and mentor a high-performing team of strategy and operations professionals (including Commercial Enablement/Legal Operations experts).
• Set clear performance goals, expectations, and development plans, ensuring the team's objectives are directly aligned with legal operations' strategic goals for efficiency and technological advancement.
• Champion a culture of continuous improvement, actively identifying, defining, and rolling out new, innovative operational processes across the entire Legal team.

Operational Excellence & Technology

• Oversee and drive the implementation of new tools and systems across the function.
• Define, pilot, and roll out AI-powered processes for high-volume legal workflows, focusing on leveraging Artificial Intelligence in legal workflows.
• Own, manage, and optimize the legal technology and tools used by the team, ensuring a seamless and integrated tech stack (e.g., contract creation, e-signature workflows like DocuSign, matter management and intake systems).
• Advance workflow automation, including designing and implementing scalable, efficient processes and organizational models.
• Define, build, and maintain 'smart' self-service knowledge portals to serve as the primary resource for internal stakeholders' legal inquiries.

Data & Analytics

• Develop and implement metrics and trends on key data, providing reporting to measure results and guide decision-making.
• Track, analyze, and report on performance indicators for the Legal Organization's output and measurable commercial impact.
• Collaborate directly with Commercial Sales teams to align legal data and tooling (including CRM systems like Salesforce) with commercial pipeline tracking and deal close metrics.
• Design and implement a function-wide legal data strategy, including dashboards, performance tracking, and executive reporting.