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Legal Intake Specialist — Personal Injury

Oasis Outsourcing BPO · Nairobi, Kenya, Kenya Kenya flag · Onsite · KSh40,000 - KSh70,000/month
0 Applicants · 0 Views · Posted 2 hours ago

Position Overview

Location: Nairobi, Kenya, Kenya Kenya flag
Compensation: KSh40,000 - KSh70,000/month
Experience: 1-2 years
Position: Entry
Type: Job
Practice Area: Litigation, Personal Injury
Remote: No
Posted:

Job Description

Oasis Outsourcing BPO is hiring a Legal Intake Specialist to serve as the first point of contact for potential clients at a Personal Injury law firm. The role involves answering incoming calls, emails, and online inquiries, conducting initial client interviews to gather case details, and qualifying potential cases for the legal team.

Responsibilities

Serve as first point of contact for potential personal injury clients. Answer incoming calls, emails, and online inquiries. Conduct initial client interviews to gather case details and facts. Screen and qualify potential cases based on established criteria. Enter and maintain case information in the CRM system. Coordinate scheduling with attorneys and paralegals.

Requirements

Bachelor's degree, preferably in law or related field. Excellent communication and interpersonal skills. Experience in customer service or intake coordination. Knowledge of personal injury law is an advantage. Proficiency in computer applications and CRM systems.

Perks & Benefits

Legal career opportunities, Professional development, Competitive compensation, Health benefits, Retirement planning

Compensation

KSh40,000 - KSh70,000/month

Practice Area

Litigation, Personal Injury

Position

Entry

Applicant Location Requirements

Applicants must be located in: US

Application Contact

Contact: Oasis Outsourcing BPO Hiring Team

Application Deadline

Not specified

Employment Type

Full time

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