Patient Advocate

Arrowhead Regional Medical Center (ARMC) is recruiting for a Patient Advocate to diplomatically facilitate solutions to concerns and unmet needs for the benefit of patients and families. The position serves as a patient advocate for those suffering from diseases or conditions offering suggestions and tactfully, effectively and successfully investigates, and resolves non-medical challenges which may arise during the course of treatment and/or hospital stays. In addition, the position also investigates potential patients' rights violations, conducts hospital unit rounds to identify potential problems and intervenes as appropriate; conducts monthly grievance committee meetings responsible for reviewing all grievances and developing plans for improvement, as well as develops, interprets, and revises Patient Advocacy policies and procedures, and provides education to staff, managers and administrative staff. For more detailed information, refer to the Patient Advocate job description.

  
ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC)is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To learn more about our hospital. 

 

EXCELLENT BENEFITS & RETIREMENTTo review job- specific benefits, refer to:
Summary of Benefits Professional
Memorandum of Understanding (MOU)


CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.    
Work Schedule: Occasional weekend or evening availability is required.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.