Prosthetic Representative (Assistant Chief)

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team OR Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree OR Experience/Education Combination: Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements above, you must meet the grade determinations below. Experience GS 12: Must possess at least one full year of experience as a Prosthetic Representative equivalent to the next lower level (GS- 11) in the federal service that demonstrates possession of the knowledge, skills and abilities needed to provide Assistant Chief Prosthetic Representative services. In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions. 2. Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service. 3. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. 4. Knowledge of compliance and regulatory accrediting organizations. 5. Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget. Preferred Experience: Leadership and management skills, including effective interpersonal communication and conflict resolution with employees, team leaders, and managers. Ability to coordinate workflow, establish and monitor performance and quality metrics, ensure regulatory compliance and customer satisfaction, and implement process improvements as needed. Proficiency in developing policies, procedures, performance standards, and position descriptions, and maintaining proper document control. Develop and maintain a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: Work is sedentary and is carried out in an office setting. There exists prolonged periods of working at a computer terminal. Ability to retrieve equipment from a storage room is required. Climbing associated with stocking and retrieval of equipment in storage areas may be necessary. Incumbent may carry/lift items weighing up to fifty (50) pounds.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team OR Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree OR Experience/Education Combination: Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements above, you must meet the grade determinations below. Experience GS 12: Must possess at least one full year of experience as a Prosthetic Representative equivalent to the next lower level (GS- 11) in the federal service that demonstrates possession of the knowledge, skills and abilities needed to provide Assistant Chief Prosthetic Representative services. In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions. 2. Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service. 3. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. 4. Knowledge of compliance and regulatory accrediting organizations. 5. Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget. Preferred Experience: Leadership and management skills, including effective interpersonal communication and conflict resolution with employees, team leaders, and managers. Ability to coordinate workflow, establish and monitor performance and quality metrics, ensure regulatory compliance and customer satisfaction, and implement process improvements as needed. Proficiency in developing policies, procedures, performance standards, and position descriptions, and maintaining proper document control. Develop and maintain a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: Work is sedentary and is carried out in an office setting. There exists prolonged periods of working at a computer terminal. Ability to retrieve equipment from a storage room is required. Climbing associated with stocking and retrieval of equipment in storage areas may be necessary. Incumbent may carry/lift items weighing up to fifty (50) pounds.

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