Relationship Manager (New Business Development), Enterprise Business

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We’re passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritising our customers, and a deep understanding of the unique challenges faced by multinational organizations.

What you’ll do

Based out of our Hong Kong office, this role will be focused on generating and qualifying leads that will build Airwallex’s Hong Kong Enterprise sales pipeline. As a Sales Development Representative (SDR), you should be excited about engaging with prospects to find out about their needs, adept at identifying high value opportunities and capable of managing early sales funnel activities.

You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets.

With the team, there are many opportunities to progress as the business continues to grow.  If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

This role is based in Hong Kong.

Internal title is Sales Development Representative.

Responsibilities:

• Harness existing C-suite relationships across fintech and digital payment ecosystems to qualify high-value commercial opportunities that expand Airwallex's regional client footprint.

• Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey

• Move quality leads through the funnel while connecting them to a salesperson and arranging meetings

• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales

• Update activity and contact information within the CRM system and support reporting efforts

• Inform and recommend outreach strategies and best practices through testing various types of touchpoints

• Contribute to building out best practices in this area as we grow the team

• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

• Work closely with your designated Account Executive on the handover & first call
  

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications: