Sales and Service Consultant - Legal Cover
Position Overview
Job Description
- Legal Cover Consultation & Lead Conversion: Engage potential clients with clear, informative discussions about legal cover options, addressing their concerns and guiding them to choose the most suitable plans for their circumstances.
- Customer Service & Claims Support: Provide empathetic and efficient assistance throughout the customer journey—from policy inquiries to claim resolution—ensuring a seamless and reassuring experience.
- Upselling Legal Benefits: Identify opportunities to recommend enhanced legal cover packages, additional protections, or premium features that deliver greater peace of mind and comprehensive support, increasing overall policy value.
- Expert Legal Knowledge: Maintain up-to-date understanding of legal cover products, terms, and benefits to confidently explain coverage details and highlight key advantages.
- Proactive Follow-Up: Implement systematic follow-ups to nurture client relationships, answer post-sale questions, and encourage renewals or upgrades.
- Data-Driven Approach: Leverage client feedback and conversion data to refine sales strategies, improve upselling success, and ensure continued alignment with client needs.
- Grade 12
- Must have at least 2 years experience in Motor Insurance Service and Sales
- Working hours are Mon to Friday, 9am to 6pm AND Saturday from 9am to 4pm
- Excellent communication skills
- Fully functional on MS Office
Perks & Benefits
About This Role
Sutherland is seeking a Sales and Service Consultant - Legal Cover to join their General Practice team at the Entry level. This is a Full time, Onsite position based in Johannesburg, South Africa.
Interested candidates are encouraged to review the full job description above and apply through LegalAlphabet to be considered for this opportunity.
Practice Area
General Practice
Position
Entry
Applicant Location Requirements
Applicants must be located in: US
Application Contact
Contact: Sutherland Hiring Team
Application Deadline
June 26, 2026
Employment Type
Full time
MEMBERS ONLY
$19/month = $228/year
$99/year
$0.27/day. Cancel anytime.
Apply to This Role