Sr. Partner Relationship Manager - Global Commerce

Contentstack’s partner program brings together top agencies, consultants, and technology companies to provide businesses with cutting-edge solutions and expert insights to accelerate their ability to deliver personalized, omnichannel digital experiences. Contentstack works as an ecosystem to drive market visibility, manage growth opportunities, and deliver transformational customer success. Together, we advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing award-winning technology, best practices, and a proven methodology for delivering exceptional digital omnichannel engagement.

What Are We Looking For?

Contentstack is soaring at high speeds with global expansion within our partner relationship team and looking for a Sr. Partner Relationship Manager to build out a network of partners to support the global go-to-market strategy. We are looking for a solution/platform-oriented individual to manage multiple processes between different stakeholders.

This is a quota-carrying role working exclusively on identifying the right regional partnerships and developing deeper partnerships with existing partners. If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you! Here's what you'll be doing: 

• As a Sr. Partner Manager, you will have 360-degree ownership, driving partner relationships in your territory from ensuring a seamless onboarding, increasing the market awareness with our marketing team, building a pipeline to conquer the market, and so much more
• You will develop joint plans with large strategic commerce partners (SAP, Salesforce, Shopify) and monitor and track progress against agreed metrics
• You will identify the opportunity to build joint solutions with partners and take ownership of taking these to market
• You will be the portfolio owner and internal subject matter expert in support of our go-to-market and sales activity. You are the SME / lead for partners within Contentstack’s global sales organization
• Work closely with internal cross-functional departments such as partners, sales, operations, and marketing gurus to optimize existing partner sales processes, partner relations, service, and customer success stories
• Provide guidance and strategic advice to our partners, clients, and account teams around partner growth strategies to deliver best-in-class joint solutions
• Managing day-to-day relationships with the partners
• Coordinate with the global partnership team to share knowledge and best practices, and ensure a consistent and coordinated approach to managing partners with global reach
• Manage all of the administrative activities related to the partnerships in your region
• Create and execute against a sound go-to-market strategy for your region
• You track your performance through goals through OKRs, KPIs, and quotas

What Really Gets Us Excited About You?

• 8-12 years in partner management and driving successful partnerships with strategic technology and solutions partners, such as Salesforce, SAP, commercetools, Shopify, Algolia, EPAM, etc.
• Demonstrated ability to think strategically a...