Director, Business Strategy - H&W Quality/Compliance

Position Summary...

What you'll do...

Role Summary Leads the development and execution of division-wide strategy with a strong focus on quality, compliance, and inventory integrity across the Specialty Division network. Accountable for translating business strategy into measurable outcomes by driving variance performance, regulatory compliance (Health & Wellness), and operational excellence. Ensures alignment between strategic priorities and execution through governance, change leadership, and cross-functional integration. About the Team This role operates within the Specialty Division Supply Chain network (10 facilities) and partners closely with General Managers, Health & Wellness stakeholders, and cross-functional teams (Service, Engineering, Merchandising, Compliance). The Director will:

• Serve as the single-threaded leader for compliance, quality, and integrity outcomes
• Bridge Health & Wellness regulatory expertise with Supply Chain operations
• Drive standardization and sustainability of compliance and quality processes
• Play a critical role in enterprise risk mitigation and business continuity (emergency response protocols)

What You’ll Do Strategy & Execution Alignment

• Develop and communicate the organizational vision and strategic execution plan
• Define and track key performance metrics (quality, compliance, variance, inventory integrity)
• Build decision-making frameworks to prioritize initiatives and guide leadership
• Align cross-functional stakeholders to ensure strategy translates into field execution

Compliance, Quality & Inventory Integrity Ownership

• Own Health & Wellness regulatory compliance across the division
• Drive accountability for quality outcomes and variance performance
• Standardize and sustain compliance and quality operating processes across all facilities
• Ensure inventory integrity and root cause resolution for defects and variances

Change & Program Leadership

• Lead division-wide change initiatives from pilot through full execution
• Assess readiness, risks, and adoption barriers and adjust strategies accordingly
• Oversee project plans, prioritization, and sequencing of initiatives
• Ensure sustainable adoption of new processes and compliance standards

Continuous Improvement & Problem Solving

• Identify systemic barriers impacting performance, compliance, and quality
• Partner with Service and Engineering teams to isolate root cause and implement fixes
• Benchmark industry and competitor practices to improve division performance
• Drive process improvements and innovation opportunities across the network

Governance & Performance Management

• Establish governance mechanisms to monitor compliance, quality, and execution performance
• Communicate progress, risks, and outcomes to senior leadership and stakeholders
• Ensure consistent execution of emergency response protocols
• Monitor and enforce adherence to company policies and regulatory requirements

Cross-Functional Leadership

• Lead and influence General Managers (dotted line) and cross-functional partners
• Drive alignment across Supply Chain, Health & Wellness, Merchandising, and Support teams
• Sponsor initiatives that impact store, corporate, and supply chain processes

Talent & Culture Leadership

• Develop and maintain a high-performing, compliance-focused team
• Build capability in quality, regulatory expertise, and problem solving
• Foster a culture of:
  • Integrity and accountability
  • Continuous improvement
  • Open communication and non-retaliation
• Support succession planning and leadership pipeline development

What You’ll Bring Functional Expertise

• Strong Health & Wellness background (pharmacy, regulatory, or compliance leadership preferred)
• Experience with regulatory bodies, compliance standards, and risk management
• Understanding of quality systems, inventory integrity, and variance management

Business & Strategic Leadership

• Proven ability to develop and execute enterprise-level strategies
• Experience leading cross-functional initiatives across complex organizations
• Strong ability to connect data, insights, and operational outcomes

Operational & Change Leadership

• Experience leading large-scale change and transformation efforts
• Ability to drive adoption and sustain change in field operations
• Skilled in root cause analysis, process improvement, and problem solving

Data & Decision-Making

• Data-driven mindset with ability to:
  • Interpret performance metrics and trends
  • Forecast outcomes and risk areas
  • Drive fact-based decision making

Leadership & Influence

• Ability to lead through influence (dotted-line relationships)
• Strong executive communication skills
• Proven success in building high-performing teams and partnerships

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team

Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation

Primary Location...

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.