Product Manager, Risk & Compliance

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team 

Verification & Identity Platform (VIP) team is a core platform team which powers user onboarding & verification (KYC & KYB) worldwide & ensures continued compliance throughout the merchant life-cycle at Stripe. Our team safeguards user identities across our array of digital services, designing and executing a secure, effortless, and user-centered identity collection & verification environment. Our efforts cover a broad spectrum of identity confirming scenarios, including identity proofing, risk-based, and adaptive verification technology. We provide an in-house smart orchestration eco system which allows us to integrate with multiple 3P data verification services, financial institutions and regulatory bodies to build accuracy, reliability and speed to verify accounts & businesses. We enable Stripe's continued compliance in an ever-evolving regulatory landscape by providing infrastructure that automates document collection, verification & merchant communication for high scale requirements refresh and accounts remediation programs.

Responsibilities: 

• Define the strategy and roadmap for all risk user experiences post-onboarding
• Drive collaboration across Stripe and external partners to deliver delightful, high performing end-to-end risk journeys  
• Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
• Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong communications skills - you can summarize and express complex requirements in an accessible and precise manner

Preferred Qualifications

• • Experience in the B2B SaaS industry.
  • Familiarity with compliance and financial services regulation.
  • Track record of working on growth-focused teams, especially with experimentation.