VoIP Network Support

Corporate Intellectual Property Senior Full time Onsite
Posted Apr 19, 2016 · Apply by Sep 7
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Position Overview

Position: Senior
Type: Job
Practice Area: Intellectual Property
Remote: No
Deadline: Sep 7, 2026

Job Description

JOB DESCRIPTION:

Candidate should have overall experience in support of large enterprise networks with understanding of the design, build, and operational functions of complex IP environments from the physical installation to the finished network. 

• This job is suitable for an experienced CCNA/CCNP (Voice), CCNA/CCNP/CCIE (Router/Switch), or equivalent experience in the networking field. 

• Technical expertise in the area of managed VoIP and Data networking infrastructure services and security.

• Knowledge requirement of VoIP Dial-Plan Fundamentals, Dial-Peers, Route Patterns, etc.

• Ability to troubleshoot VoIP call issues using DNA and RTMT.

• Must understand general information regarding SIP Trunks, Gateways, Device Pools, CSS, and Gatekeepers.


SHIFT TIMINGS:

• Work Environment: 24x7, fast paced support of complex customer networks.

• Shift: Applicant must be available to work primarily 3rd shift with the flexibility to provide coverage on 1st and 2nd shift as needed

• This is a 24/7 support organization and candidate has to be available to work any shift.


Skills/Experience: Required (preferred)

• CUCM, CUC, CER

• Level of experience: CCNA (CCNP) 

• VoIP network troubleshooting 

• Data network troubleshooting

• LAN/WAN support 


Additional Skills/Experience:

• Firewall Support (ASA, PIX, Juniper, Checkpoint, Fortigate)

• Cisco Security Manager (CSM) IPS / IDS support

• Cisco UCS

• Cisco Nexus 5k

• Cisco ASR 1k 



Practice Area

Position

Senior

Application Deadline

September 7, 2026

Employment Type

Full time

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