Request for Proposals: Development of Policy Recommendation for The Transformation of Integrated Access to Justice: Victim Recovery Services Delivery

About the Proposal

Program Background

Australia-Indonesia Partnership for Justice Phase 3 (AIPJ3) is a five-year investment by the Australian Department of Foreign Affairs and Trade (DFAT) to partner with the Government of Indonesia (GOI) to advance its priority law and justice reforms. It aligns with Indonesia’s National Development Plans (Long- Term National Development Plan 2025-2045, Mid-Term National Development Plan 2025-2029) and the Australia-Indonesia Development Partnership Plan 2024-2028.

Building on previous phases, AIPJ3 will support partners to deliver activities against agreed policy priorities, while maintaining the flexibility to respond to emerging needs and opportunities. The program focuses on seven policy priorities that are important to Australia and Indonesia: accountability and transparency, criminal justice reform, preventing violent extremism, transnational crime cooperation, commercial law, access to justice, and women’s leadership.

AIPJ3 will progress the long-term goal of “Strong and accessible justice and security institutions that uphold the rule of law and contribute to stability and prosperity in Indonesia and the region”. With the specific objective of “working in partnership with Indonesia to support effective realisation of justice reforms”, AIPJ3 has the following end-of-program outcomes (EOPOs):

• EOPO 1: Justice institutions develop and implement policies, plans, budgets and practices that advance the rule of law and economic development in the priority areas of accountability and transparency, criminal and commercial law reform
• EOPO 2: Justice institutions and partners implement and adapt policies, plans, budgets and practices that contribute to preventing violent extremism and addressing transnational crime
• EOPO 3: Justice institutions develop and implement policies, plans, budgets and practices that advance equal access to justice for women, children and persons with disabilities
• EOPO 4: Government of Indonesia, Government of Australia and non-government organisations deepen partnerships in the justice and security sectors for mutual benefit

Access to justice is a fundamental human right whose recognition has been institutionalized at both the international and national levels. More specifically, one of the Priority Activities under the 2025–2029 National Medium-Term Development Plan (RPJMN) is the Transformation of Access to Justice, in which the provision of services and the strengthening of access-to-justice policies constitute key development priorities.

In 2021, Indonesia’s Access to Justice Index score was 53.8 out of 100, placing it in the “Moderate” category. Nevertheless, the Recovery from the Impact of Legal Problems variable remained in a “Poor” condition, with 75.1 percent of the population lacking access to recovery services. This issue warrants particular attention, considering that the Government has responded to the need for victims’ rights provision and recovery through various institutions and service mechanisms.

The Witness and Victim Protection Agency (LPSK) carries out functions related to the protection of victims of crime; the Ministry of Women’s Empowerment and Child Protection (KPPPA) provides comprehensive support services for women and children who are victims of violence; the National Commission on Violence Against Women (Komnas Perempuan) coordinates a number of service providers; and Regional Governments contribute through various service delivery schemes. However, the existence of multiple actors does not automatically result in a functional and integrated system. From a governance perspective, the provision of recovery services for victims remains fragmented and poorly connected. Services provided by LPSK, KPPPA, Komnas Perempuan, Regional Governments, and other relevant stakeholders are not yet integrated. As a result, victims often submit requests for assistance to multiple institutions, while those institutions remain unaware of one another’s involvement.

Furthermore, the delivery of victim recovery services continues to rely heavily on informal networks without clear standardization. Based on data previously obtained by the Ministry of National Development Planning/Bappenas in West Sumatra, case workers or facilitators often seek assistance from institutions with which they have personal relationships and which they believe have the capacity to provide support. In many cases, such requests cannot be fulfilled, forcing them to seek alternative channels of assistance.

A clear pattern emerges from these conditions: there is currently no integrated mechanism for the provision of victims’ rights and recovery services. As a consequence, victims frequently do not receive services in an optimal manner and, in some cases, receive no services at all. This indicates that, substantively, victim support services remain insufficiently comprehensive. Recovery efforts often fail to address victims’ physical, psychological, economic, and social needs in an integrated manner, resulting in interventions that are neither sustainable nor capable of fully restoring victims’ well-being.

Accordingly, a comprehensive study is needed to map the existing mechanisms for the provision of victims’ rights and recovery services, including the identification of service-providing institutions, service delivery pathways, and existing gaps. The study is expected to generate policy recommendations that will serve as the foundation for the development of a National Integrated Access to Justice Mechanism, particularly by strengthening interconnectivity among service providers and ensuring that no victim falls outside the reach of the system. Ultimately, the resulting policy framework should ensure that victims receive adequate, equitable, and sustainable recovery services.

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com

About the Engagement:

AIPJ3 is seeking a qualified Subcontractor to support Ministry of National Development Planning (Bappenas) to conduct a comprehensive study to map the existing mechanisms for the provision of victims’ rights and recovery services, including the identification of service-providing institutions, service delivery pathways, and existing gaps. The study is expected to generate policy recommendations that will serve as the foundation for the development of a National Integrated Access to Justice Mechanism, particularly by strengthening interconnectivity among service providers and ensuring that no victim falls outside the reach of the system. Ultimately, the resulting policy framework should ensure that victims receive adequate, equitable, and sustainable recovery services. Specifically, the selected organisation is expected to:

1. Map and analyse the existing mechanisms for victim rights fulfillment and recovery services operated by relevant Ministries and Institutions, including the Indonesia Witness and Victim Protection Agency (LPSK), the Ministry of Women's Empowerment and Children's Protection (KPPPA), The National Commission on Violence against Women (Komnas Perempuan), and regional governments, covering service delivery modalities, target beneficiaries, referral pathways, and budget allocations.
2. Identify gaps, overlaps, and systemic inefficiencies arising from the fragmented and disconnected implementation of victim recovery services across institutions, including cases where victims fall outside the reach of any service provider.
3. Develop a blueprint for an Integrated National Mechanism for Access to Justice (Mekanisme Nasional Akses terhadap Keadilan Terpadu) that establishes clear interconnections between existing institutions and service providers, ensuring no victim is left without adequate support.
4. Formulate actionable policy recommendations on service standardisation, inter-institutional coordination frameworks, and the operationalisation of a comprehensive and sustainable victim recovery system, in alignment with the national development priorities under RPJMN 2025–2029.

Requirement for the Request for Proposals (RFP)

To access the RFP document, please click on the link or copy paste it to access the full proposal requirements for this procurement: https://tinyurl.com/RFP-VictimProtection