Contracts, Records & Ops Supervisor

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Job Description:

DePuy Synthes is recruiting for a Contracts, Records & Ops Supervisor, located in São Paulo, Brazil or Santiago, Santiago Metropolitan Region, Chile.

This role plays a critical part in ensuring the smooth execution of contracts, records management, and operational processes within Commercial Excellence (Education sub-function). The Supervisor will lead and support activities that enable efficient contract administration, compliance, and operational excellence while partnering with cross-functional teams. This is an exciting opportunity to drive consistency, improve processes, and directly support high-quality healthcare education initiatives across the region. 

Key Responsibilities: 

• Oversee preparation and coordination of contract and bid documentation, ensuring appropriate approvals and compliance requirements are met. 
• Collect, review, and analyze technical, financial, and legal information to support contracting processes and decision-making. 
• Collaborate closely with legal, finance, commercial, and education teams to ensure alignment and timely execution of agreements. 
• Manage contract records and ensure all contract-related data is accurately maintained in designated systems. 
• Monitor supplier/vendor performance and service level agreements, identifying improvement opportunities and driving follow-up actions. 
• Supervise operational processes such as requisition creation, purchase orders, invoice resolution, and contract lifecycle activities. 
• Support continuous improvement initiatives by analyzing trends and identifying efficiencies in contract and operational workflows. 
• Provide guidance and support to team members and stakeholders on contracting processes, policies, and tools. 
 

Qualifications 

Education: 

• Bachelor’s degree required (Business Administration, Finance, Operations, Healthcare, or related field) 
• Advanced degree (e.g., MBA or equivalent) preferred 

Experience and Skills: 

Required:  

• Relevant experience in contract administration, operations, procurement, or commercial support 
• Experience working with contract lifecycle processes, including documentation, approvals, and compliance 
• Strong analytical skills with the ability to interpret financial, legal, and operational data 
• Demonstrated ability to collaborate across cross-functional teams (e.g., legal, finance, commercial) 
• Experience managing or coordinating operational processes such as purchase orders, invoicing, and records management 
• Strong organizational skills with attention to detail and ability to manage multiple priorities 
• Effective communication and stakeholder management skills 

Preferred:  

• Previous supervisory or team leadership experience 
• Experience in healthcare, MedTech, or education-related environments 
• Knowledge of contract management systems and ERP platforms 
• Continuous improvement or process optimization experience (e.g., Lean, Six Sigma exposure) 
• Familiarity with vendor management and performance monitoring practices 
• Experience supporting commercial excellence or training/education initiatives 
• Ability to work in a fast-paced, dynamic environment 

Other: 

• Language: Fluency in Portuguese required; proficiency in English preferred 
• Travel: Up to 10–15% domestic travel may be required 
• Certifications: Contract management or procurement certifications preferred (e.g., CPCM, CIPS) 

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. 

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. 

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