Counsel Support Associate III

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Legal Shared Services Administrative Support is responsible for managing the intake, review, organization, and maintenance of legal and claim-related documents to support efficient case handling. This role supports attorneys, paralegals, and administrative teams through document indexing, file management, data entry, correspondence processing, and case information updates within TeamConnect and other case management systems. The position requires strong attention to detail, organizational skills, and the ability to follow established procedures while managing multiple priorities in a fast-paced environment. The role also provides opportunities to develop broader case support and administrative capabilities, creating potential pathways for future career growth within the organization.

Key Responsibilities

• Mail intake, scanning, indexing, and document organization.
• Uploading documents to TeamConnect or case management systems.
• File creation and maintenance.
• Monitoring shared mailboxes.
• Data entry and case information updates.
• Scheduling simple appointments.
• Processing incoming and outgoing correspondence.
• Maintaining electronic and physical records.
• Assisting attorneys and paralegals with administrative requests.
• Following established procedures with close supervision.

• Participate in training and development activities that build capabilities for future administrative and case support responsibilities.

 

 

Education

• Bachelor’s degree (minimum 3 years) from a recognized university or LLB (Preferred)

 

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Legal Support

Shift Time

Recruiter Info

Nikita Vasant Torne

ntoro@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.