Fiscal Services Supervisor - Reimbursement

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

Are you a finance leader who thrives on solving complex challenges, leading teams, and driving operational excellence?

Oakland County is seeking an experienced Fiscal Services Supervisor to oversee complex financial operations that support the County's fiscal integrity and strategic decision-making. In this leadership role, you'll supervise a team of collection specialists while performing a variety of reimbursement activities that directly support County departments and leadership.
This is an outstanding opportunity for a collaborative supervisor who enjoys improving financial processes, mentoring staff, and delivering accurate, meaningful financial information that supports exceptional public service.


What you'll do:
• Supervise, coach, and develop a team of professional, para-professional, and clerical employees within the Fiscal Services Division
• Coordinate complex reimbursement functions such as account reviews, processing state income tax garnishments, attending court proceedings, handling correspondence, and overseeing the loading and disbursement of victim restitution.
• Ensure compliance with governmental accounting standards, legislative requirements, and County financial policies
• Recommend and implement process improvements that enhance the efficiency, accuracy, and effectiveness of fiscal operations
• Collaborate with County departments to develop and implement financial procedures, programs, and regulations
• Utilize financial information systems and serve as a functional lead for system implementations, testing, and process improvements
• Build strong working relationships with internal departments and external government partners to support County financial initiatives


Why you'll love it:
• Lead a talented team that plays a vital role in maintaining the financial health of one of Michigan's largest county governments
• Work on diverse and meaningful collection projects in collaboration with various other state and county departments
• Help modernize collection efforts and improve processes that increase organizational efficiency
• Grow your leadership skills while mentoring collection specialists and fostering a culture of continuous improvement
• Develop a deep understanding of court processes and procedures as it relates to collections
• Lead the collective effort to disburse restitution to victims.
• Enjoy competitive compensation, outstanding benefits, and the opportunity to build a rewarding career in public service

If you're a collaborative finance leader with a passion for fiscal stewardship, continuous improvement, and developing high-performing teams, we'd love to have you join the Oakland County team.

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

• Possess a Bachelor’s degree from an accredited college or university with a major in Accounting, Business Administration, Finance, Economics, Public Administration, or related field of study.AND
• Have had four (4) years of full-time work experience in the development and/or administration of grant programs, financial analysis, business administration, general accounting, cost accounting, economic analysis, personnel administration, or related field, including one (1) year in a supervisory or leadership role or project management experience.

OR

• Possess an Associate’s degree from an accredited college or university with a major in Accounting, Business Administration, Finance, Economics, Public Administration, or related field of study. AND
• Have had six (6) years of full-time work experience in the development and/or administration of grant programs, financial analysis, business administration, general accounting, cost accounting, economic analysis, personnel administration, or related field, including one (1) year in a supervisory or leadership role or project management experience.

OR

• Be a High School graduate or have a certificate of successful completion of the General Educational Development (GED) Test. AND
• Have had eight (8) years of full-time work experience in the development and/or administration of grant programs, financial analysis, business administration, general accounting, cost accounting, economic analysis, personnel administration, or related field, including one (1) year in a supervisory or leadership role or project management experience.

ADDITIONAL DESIRABLE QUALIFICATIONS

• Considerable knowledge and experience in reading and interpreting court documents.
• Experience working within court administration, criminal justice, probation/parole, corrections, prosecution, or restitution collection programs.
• Experience reconciling accounts, processing account adjustments, and ensuring compliance with court orders.
• Considerable knowledge of the statutes that pertain to the collection of court ordered costs.
• Knowledge of governmental accounting procedures, receipting, deposits, payment processing, and financial reconciliation.
• Considerable knowledge of governmental laws and regulations relating to governmental accounting procedures.
• Considerable knowledge of accounting, auditing, and financial practices.
• Exceptional knowledge of and ability to utilize Microsoft Word, Excel, Outlook, Access, AI, and other databases and Internet software.
• Considerable knowledge of the organization and administration of County government, and the functions of respective County departments.
• Considerable ability to establish and maintain effective working relationships with County officials, administrators, employees, and the general public.
• Considerable ability to present ideas effectively either orally or in writing.
• Considerable knowledge of and ability to utilize current word processing, spreadsheet, financial system applications, database, e-mail, and Internet software.
• Reasonable ability to exercise mature judgement and initiative in analyzing problems and recommending solutions.

SUPERVISION EXERCISED

• Functions as a supervisor over a group of professional, para-professional, and clerical employees. Instructs, assigns, schedules, checks, and appraises performance and recommends employees for increase or promotion.
• Effectively recommends on hiring, discipline, and discharge.

ESSENTIAL JOB FUNCTIONS

• Coordinates the development and/or implementation of fiscal practices, programs, procedures and regulations with internal staff and other county departments.
• Responsible for completing on-going training at the County’s expense in the following areas: Government Finance, Accounting, Technology, and other applicable training as assigned.

WHEN ASSIGNED TO THE REIMBURSEMENT UNIT

• Provides technical guidance, supervision, training, scheduling, performance management, and workload coordination for employees responsible for the collection, accounting, and disbursement of court-ordered financial obligations.
• Oversees the administration, auditing, collection, adjustment, and maintenance of restitution, fines, fees, and other court-ordered financial obligations to ensure compliance with court orders, statutes, policies, and procedures.
• Coordinates and monitors restitution processes, including victim identification and disbursement activities, and works with courts, probation, prosecutors, and other agencies to resolve any account discrepancies and outstanding issues.
• Administers specialized collection and enforcement activities, including tax intercept programs, payment plan administration, satisfactions, garnishments, set asides, parole discharges, and other legally authorized collection processes.
• Represents the Reimbursement Unit in court proceedings, hearings, interdepartmental meetings, and other forums requiring expertise in financial obligations, collection practices, policies, and procedures.
• Serves as a liaison with judges, court staff, attorneys, probation and parole personnel, Corporation Counsel, state agencies, and the public regarding account status, collections, restitution matters, and compliance issues.
• Oversees financial control functions including deposits, receipting, online payments, reconciliations, disbursements, refunds, transfers, account adjustments, and related accounting activities to ensure financial integrity and audit compliance.
• Coordinates and prepares reports, correspondence, audits, and required state, court, and county reporting related to restitution, collections, crime victim rights, and other reimbursement activities.
• Reviews and responds to complex inquiries, correspondence, public records requests, and legal matters requiring research, analysis, and coordination with internal and external stakeholders.
• Maintains operational oversight of assigned financial and case management systems, including user access, security permissions, workflow administration, system testing, and process improvements.
• Leads operational planning, problem-solving initiatives, and special projects designed to improve efficiency, strengthen internal controls, ensure regulatory compliance, and enhance service delivery.
• Monitors and stays current on changes to laws, regulations, and statutes affecting court collections operations and procedures.
• Provides clear, professional, and effective communication to internal and external stakeholders while delivering exceptional customer service.
• Administers and maintains employee payroll, attendance records, leave tracking, and staff scheduling to ensure efficient operations.
• Performs supervisory and managerial responsibilities, including conducting performance evaluations, addressing disciplinary matters, and overseeing daily staff activities and work assignments.

ADDITIONAL DUTIES & RESPONSIBILITIES

• Ensures that fiscal services practices are in accordance with accepted techniques and legislative requirements.
• Confers with federal, state, and local government or other agency representatives regarding the implementation and/or development of new programs, procedures, and regulations.
• Performs other duties as assigned. Complies with all policies and standards.
• Utilizes current countywide and/or department specific software to complete assignments.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to communicate work-related information clearly and professionally.

WORKING CONDITIONS

• Work is performed in a typical office environment.

IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union*

BU68 - United Auto Workers (UAW) Local 889: Management & Budget Supv (UAW)

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.