Lead Compliance Surveillance Analyst

Job Family

Regulatory Compliance

About Us 

 

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

 

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. 

     

Who We Are 

  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.  

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. 

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. 

What We Do 

 

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. 

 

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.  

Job Description Summary

As a key member of the Compliance department, this role helps mitigate legal, regulatory, operational, and reputational risk by supporting oversight and sales practice surveillance across insurance and/or securities distribution channels .
This role conducts complex surveillance reviews, investigates potential compliance risks, analyzes trends and collaborates with business partners to support adherence to regulatory requirements, company policies and sales practice standards.

Job Description

​ Job Description

• Review and evaluate existing policies, procedures, surveillance methodologies, monitoring controls, and risk management practices to identify opportunities for enhancement.
• Recommend and support the implement of process improvements, surveillance enhancements, and controls designed to mitigate agent oversight, conduct and sales practice risk. 
• Conduct risk-based surveillance and monitoring activities to identify potential regulatory, compliance, supervisory, and business conduct concerns. Analyze agent, customer, policy/account and transaction data to detect patterns, trends and emerging risks related to sales and servicing practices to support compliance with applicable company standards regulatory requirements, and market conduct expectations.
• Lead and support the design, development, and testing, of new or enhanced surveillance scenarios, risk indicators, reporting, analytics, procedures, and enterprise-wide initiatives.
• Develop, analyze, produce, and present management reporting that summarizes surveillance activity, trends, findings, root causes, emerging risks, corrective actions recommendations for strengthening controls and improving compliance oversight. 
• Support regulatory examinations, audits, inquiries, internal reviews, and information requests by gathering documentation, preparing analyses, coordinating responses, and assisting with remediation efforts to address identified findings and strengthen control environments.
• Proactively contributes to departmental initiatives, quality assurance reviews, process optimization efforts, and continuous improvement activities designed to enhance the effectiveness, efficiency, and overall maturity of the compliance surveillance program.   ----Lead routine to complex reviews and investigations of potential agent misconduct, sales practice concerns, and elevated conduct risks by analyzing policy, customer, agent, and transaction information for patterns, trends, and risk indicators; evaluate activity for compliance with state insurance regulations, suitability requirements, replacement regulations, company standards, and market conduct expectations; and document findings, conclusions, recommendations, and rationale in a clear and defensible manner.
• Determine and coordinate appropriate case outcomes, including additional monitoring, corrective action, remediation, escalation, or referral to Compliance, Legal, Distribution, Licensing, Fraud/SIU, or other business partners.

Qualifications

• Bachelor’s degree in business, marketing, pre-law or other relevant field, or equivalent education and experience.
• Five years of regulatory, securities, or advertising compliance experience.
• Areas of experience desired may vary based upon assigned compliance functions and may include contract development, claims, underwriting, legal research, fraud or anti-money laundering investigations and/or communications.
• Securities and some advertising industry positions require expert knowledge of the securities laws, regulations, rules, and applicable FINRA licensing. (Series 7 & 24 or Series 6 & 26, as applicable)
• Written and verbal communication skills.
• Analytical and research skills.
• Proficiency using MS Office tools.

Working Conditions

• Hybrid office environment (Tuesday, Wednesday, Thursday)
• Locations: Denver, Cedar Rapids, Philadelphia, Baltimore

Compensation

The Salary for this position generally ranges between $90,000.00 - $100,000.00 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

 

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

 

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

 

Inclusion & Diversity  

  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

  

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

   

Giving Back  

  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

  

Transamerica’s Parent Company  

 

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023