Manager, Regulatory Breach Reporting & Transformation

Primary DetailsTime Type: Full time

Worker Type: Employee

The role is responsible for managing and assisting with the transformation of QBE AUSPAC’s incidents and breach reporting processes.

• Location: Flexible on QBE office location in Australia

• Type: Permanent, full time 

• Hybrid role, Happy to talk flexible working 

• Click here to discover what it's like to be a part of QBE Group   

The opportunity 

This role plays a key part in strengthening QBE AUSPAC’s incident and breach reporting capability, ensuring high-quality, regulator-ready outcomes. You’ll work closely with stakeholders across the business to drive consistent, defensible compliance practices and support ongoing transformation in breach management. 

Your new role 

Reporting to the Head of Regulatory Breach Reporting, you’ll lead day-to-day breach management activities while leading the transformation and uplift of processes, controls and reporting. This is a hands-on role with real influence, balancing technical expertise, stakeholder engagement and continuous improvement. 

Key responsibilities: 

• Oversee end-to-end breach management, from identification and investigation through to escalation and regulatory reporting 

• Deliver clear, well-supported breach assessments that are consistent, defensible and regulator-ready 

• Provide insights on incidents and breaches, identifying root causes and systemic improvement opportunities 

• Support senior management reporting with clear analysis, trends and actionable recommendations 

• Drive improvements to breach management processes, including automation and data-led enhancements 

• Partner with stakeholders across Line 1, Line 2 and the business as a trusted adviser to uplift compliance outcomes 

About QBE 

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.    

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.   

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.  

 

About you 

We’re looking for a commercially minded compliance professional who can operate confidently in a fast-paced, high-accountability environment. You’ll bring strong technical expertise, sound judgement and the ability to translate regulatory requirements into practical, business-focused outcomes. 

Key requirements: 

• 7–10 years’ experience in compliance and/or breach reporting within financial services (ideally insurance) 

• Strong understanding of Australian regulatory frameworks (ASIC, APRA, OAIC, CGC) 

• Proven ability to deliver high-quality, regulator-ready outputs with minimal rework 

• Strong analytical and investigation skills, with the ability to form clear, evidence-based conclusions 

• Demonstrated stakeholder engagement and influencing capability at senior levels 

• High commercial acumen, with the ability to translate regulation into practical solutions 

Benefits 

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:  

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance  

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice  

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super  

To learn more about benefits of working with us, click here.  

Rewards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for the following awards:  

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program  

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards   

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates  

To learn more about our achievements, click here.  

How to Apply 

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.  

Your career. At the heart of it.   

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.  

 

 

Skills:

Analytical Thinking, Communication, Compliance Programs, Critical Thinking, Financial Management, Financial Products, Intentional collaboration, Managing performance, Prioritization, Regulatory Compliance, Risk Management, Stakeholder Management, Strategic Leadership, Team Management, Technical Support

Application Close Date: 22/06/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Flexible Working, Hybrid Work