Office Support Specialist 2026-01209

Open Until Filled
 GENERAL DESCRIPTION: 


The purpose of the DVR Office Support Specialist position is to assist the rehabilitation counselor and area manager daily, and the DVR administration as requested. This position supports the agency's efforts to provide services to individuals with disabilities to obtain employment in an integrated setting. The Office Support Specialist works under limited supervision and provides daily management and oversight of their local DVR offices to ensure that all procedures and operations that occur in each office meet the established agency criteria.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!  

Click here for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact:  kelly.gayer@wyo.gov


ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Act as the first point of contact for the local VR office
• Provides high-quality customer service to participants, community stakeholders, and agency staff.
• Greets, screens visitors, and participants to evaluate and determine needs.
• Schedules appointments for participants.
• Refers participants to appropriate supportive service agencies.
• Serves as a resource in explaining programs to community stakeholders, vendors, employers, and agency partners. 
• Accurately maintains agency files and records in the electronic case management system.
• Prepares authorizations for participant services and verifies services are coded accurately.
• Processes approved payments to vendors on time.
• Tracks and evaluates local office and participant service information for accuracy.
• Updates and maintains office supplies and office forms.
• Supports local Vocational Rehabilitation Counselors in maintaining and reviewing case files to determine action to be taken.

Pension, Paid Sick Leave