RPA Print Shop Supervisor

Posted Apr 23, 2026 路 Apply by Aug 12
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Position Overview

Position: Mid
Type: Job
Employment: Full time
Practice Area: General Practice
Remote: No
Deadline: Aug 12, 2026

Job Description

SERVICING PERSONNEL OFFICE/UNIT:聽Office of Human Resources聽
POSITION SERIES:聽DS-0501聽
POSITION GRADE:聽DS-9/10聽
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE:聽May 7, 2026
TOUR OF DUTY:聽To Be Determined
AREA OF CONSIDERATION:聽Unlimited
PROMOTION POTENTIAL: 10 聽
NO. OF VACANCIES:聽One (1) or more
AGENCY:聽Office of Tax and Revenue
DURATION OF APPOINTMENT:聽Permanent
COLLECTIVE BARGAINING UNIT:聽This position聽is not聽in a collective bargaining unit.

BRIEF DESCRIPTION OF DUTIES: 聽This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for overseeing the day-to-day operations of the print production unit, and managing a team of Return Processing Assistants responsible for processing tax notices and bills for District taxpayers. Duties include, but are not limited to: planning and directing staff work; analyzing operations to improve efficiency and customer service; overseeing printing and folder/inserter equipment and ensuring proper maintenance; maintaining adequate inventory of printing supplies; developing printing specifications for contracts and requisitions; reviewing and approving refunds generated through the Integrated Tax System; ensuring proper application of District tax laws in correcting returns; participating in system testing; preparing production, statistical, and narrative reports; recommending schedule and workflow adjustments; and reviewing Quality Assurance findings; conducting staff meetings. Performs other related duties as assigned.

Practice Area

Position

Mid

Application Deadline

August 12, 2026

Employment Type

Full time

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