Senior Claims Compliance Analyst (FPA4)

This recruitment will remain open until July 11, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 18, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks 2 qualified individuals for the Senior Claims Compliance Analyst (Functional Program Analyst 4) position. These roles are within the Consumer Protection Division and are based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position 

Are you an insurance claims expert who thrives on solving complex problems, interpreting nuanced regulations, and making a meaningful impact for consumers? The Office of the Insurance Commissioner is seeking 2 Senior Claims Compliance Analysts (FPA4) to serve as recognized subject matter experts in insurer claims handling practices and unfair trade practices investigations.

In this highly visible role, you will lead independent reviews of the agency's most complex, high-profile, and technically challenging consumer complaints involving property and casualty insurance claims. You will analyze insurer conduct, evaluate compliance with state and federal insurance laws, and work directly with consumers, attorneys, insurance company leadership, legislators, and agency executives to resolve disputes and promote fair treatment of policyholders.

These positions play a critical role in advancing the agency's mission to protect consumers, the public interest, and our state's economy through fair and efficient regulation of the insurance industry. If you are passionate about consumer advocacy, regulatory excellence, and using your insuranceexpertiseto drive meaningful outcomes, this is an opportunity to make a lasting impact.

This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 4 (FPA 4) vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5,666- $7,622.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation,sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness,and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website foradditionalbenefits:https://www.insurance.wa.gov