APD AFH Licensor (Compliance Specialist 2) Multiple Positions

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you looking to be part of an agency where you have exciting opportunities to learn, grow and make a positive impact? Join a team where we value active listening, collaboration and empowering one another.

Summary of Duties

As an Aging and People with Disabilities Adult Foster Home Licensor (APD AFH Licensor), you will:

Actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each.

• Conducts on-site inspections of program operations for compliance with and adherence to physical facility, record keeping, service delivery, staffing standards and overall compliance of licensing rules.

• Identify and notify providers of any deficiencies and assist with guidance and support to aid in corrections to practice that will improve AFH operation and resident safety.  

• Responds to telephone calls, emails, and in-person inquiries regarding the adult foster home program.

• Interprets and explains applicable laws, rules, regulations, policies and procedures to staff, current or potential adult foster home providers, and the public.

• Maintains organized files of adult foster homes and ensures timely communication with local offices when additional review and support is needed.  

• Supports local office when transitioning oversight of AFH providers who need additional support and oversight.

• Promote participant well-being by participating in teams and on committees that look for more effective and efficient ways to provide our services.

• Attends and offers testimony on specific adult foster home conferences and administrative hearings.

• Utilize agency resources to maintain and develop knowledge of computer systems to gather, compile and report information as required.

Minimum Qualifications

• Four years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance with program guidelines and regulations.

  • Two of the four years must be above the technical support level.

  • Note: some positions may require experience in a specific regulatory industry or program

  • Note: college-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.

Essential Attributes

We are looking for candidates with:

• Experience interpreting and applying laws, administrative rules, regulations, or policies (such as Oregon Administrative Rules (OARs) and Oregon Revised Statutes (ORS)) to support consistent, accurate, and compliant decision-making in a human services, healthcare, regulatory, or related setting.

• Experience managing challenging or sensitive conversations with individuals, families, providers, or other community partners by communicating respectfully, transparently, and professionally to support positive outcomes, resolve concerns, and maintain quality services or compliance.

• Experience managing competing priorities, meeting established deadlines, and accurately entering or maintaining data in a timely manner while ensuring attention to detail and compliance with organizational procedures.

• Experience building and maintaining respectful, professional relationships with individuals from diverse backgrounds by using person-centered communication, active listening, and professionalism to gather information, address concerns, and support collaborative problem-solving while treating all individuals with dignity and respect.

Attention all candidates! A COVER LETTER IS REQUIRED.

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Your work schedule will be 8:00 a.m. – 5:00 p.m., Monday – Friday Pacific Standard Time (PST). Occasional overtime may be available.

• This position is primarily remote and requires frequent statewide travel to licensed Adult Foster Homes settings to conduct inspections, investigations, and compliance activities.

• Travel may involve extended driving and entering residential environments with varying physical conditions.

• Travel may be required to meet business needs or to attend employee training classes and SOQ AFH meetings.

• Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary and could include evenings and weekends under certain circumstances.

• This position is a hybrid position between home and Adult Foster Homes, Employees are expected to maintain a secure home office, effectively manage a remote work environment, and travel independently to assigned locations.

• This position may be on the phone regularly or process work electronically. Work schedule specifics will be determined by the hiring supervisor.

• Must possess a valid driver's license and acceptable driving record to use state vehicles. Reasonable accommodation per the ADA or creative solutions in certain cases may be used to meet this need.

• This position requires a good attendance pattern and appropriate use of accrued paid leave to ensure workload coverage for vacations and other leaves, as well as acceptable customer service for the Oregonians we serve.

• You will interact with a wide range of people, including some who have experienced trauma and may exhibit challenges in controlling their emotions. 

• You may encounter stressful situations that require quick decision-making to ensure safety of yourself and others.  

• Fast paced environment with constantly evolving policies and procedures. Repetitive motions, prolonged sitting, and daily computer and technology use.

• Work may be reviewed by leads, supervisors, Quality Assurance, audits, or through other quality activities such as phone calls with Oregonians.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Ryan Bennett. If you contact the recruiter, please include the job requisition number: REQ-203137.

• Email: ryan.bennett@odhs.oregon.gov

• Phone (call or text): 503-385-6933