Permit Advocate

A Permit Advocate plays a key role in supporting Planning and Development by guiding customers navigate the permitting process, ensuring applications meet regulatory standards, and coordinating the efficient review of projects. This position serves as the main point of contact for applicants by explaining submittal requirements, checking documentation for accuracy, routing applications for review, and approving certain permits that do not require plan review. The role also includes performing complex plan and permit fee calculations based on City ordinances and fee schedules, researching property information, maintaining organized records, handling development permitting needs, and supporting efforts that improve public understanding and engagement in the permitting process.

About You:

The ideal candidate for the Permit Advocate position brings prior experience in local government permitting and thrives in a collaborative, fast paced environment. They demonstrate a consistently positive attitude, take a proactive approach to challenges, and excel at solving problems with professionalism and clarity. A strong team player, they communicate effectively with diverse stakeholders and maintain exceptional attention to detail to ensure accurate, high-quality support throughout the permitting process.

About Us:  

The City of Raleigh’s Planning and Development Department plays a key role in guiding the city’s growth by balancing development needs with long-term community goals. Through close coordination with departments such as Raleigh Water, Fire, Transportation, and other partner agencies, the department helps ensure that new residential and commercial projects are reviewed efficiently, meet regulatory requirements, and support sustainable development. This position is within the Land Development division, which serves as a central point of contact for permitting applications, plan reviews, development approvals, and ongoing customer engagement throughout the development process.