Service Navigator

Listed via Govjobs Frederickmd
Posted Jul 2, 2026 · Apply by Aug 31
Recently checked

Last checked active on Jul 2, 2026.

Position Overview

Compensation: Not disclosed
Position: Mid
Type: Job
Employment: Full time
Practice Area: General Practice
Remote: No
Deadline: Aug 31, 2026

Job Description

The Division of Aging & Independence is excited to announce two rewarding opportunities to support our mission of helping older adults, people with disabilities, and Veterans connect with essential services. Each position provides meaningful administrative and technical support, but with a distinct program focus. 

One MAP (Maryland Access Point) Service Navigator

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours per week; Monday - Friday; 7:30 a.m. - 4:30 p.m.; full-benefits; Grant funded

This position supports the Maryland Access Point (MAP) Program, which serves as a gateway to long-term care services and community resources. In this role, you will help administer MAP services and conduct Level 1 screenings to determine eligibility for long-term care supports. Supervision is received from the ­­Director of Resource and Service Navigation.


One SHIP (State Health Insurance Assistance Program) Service Navigator

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours per week; Monday - Friday; 7:30 a.m. - 4:30 p.m.; full-benefits; County funded

This position centers on helping residents navigate their Medicare options. In this role, you will guide individuals through Medicare eligibility, enrollment, and benefits; interpret Federal and State regulations; and support programs such as SHIP, SMP, and MIPPA. You will also identify and report potential Medicare fraud and assist with recruiting, screening, and training volunteers who support these initiatives. Supervision is received from the ­­Director of Resource and Service Navigation.




NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy.  For external hires, offers are made at the base wage rate.


Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.  If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.


TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.  

  • 11 days of Vacation leave with increase after 2 years of employment
  • 15 days of Sick leave with unlimited annual carryover
  • 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
  • Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
  • Employee Health Center with no or low-cost primary and urgent care
  • 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
  • County and Employee funded Defined Benefit Pension Plan 
    • Vesting after 5 years of service
    • Additional service credit for eligible previous public service, military service, etc.
  • Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
  • Generous Tuition Reimbursement Program
  • Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year. 

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

Practice Area

Position

Mid

Application Deadline

August 31, 2026

Employment Type

Full time

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