(USA) Manager, Operations (MRC Compliance & Technology Risk)

Position Summary...

At Walmart, we enable meaningful connections between supplier brands and retail shoppers at an unprecedented scale. As stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage the millions of households that shop with us.

Walmart Connect is a key part of Walmart’s growth strategy. We believe digital advertising should be targeted, measurable, and accountable - and Walmart’s unique omnichannel sales data allows us to demonstrate the impact advertising has on customer behavior and product sales.

The Manager, MRC Compliance & Technology Risk will report to the Senior Manager, Reporting Compliance and support Walmart Connect’s first-line compliance program. This role will focus on Media Rating Council accreditation, technology and reporting controls, audit readiness, issue remediation, and continued control maturity.

The ideal candidate brings strong experience in IT audit, technology risk, compliance, or internal controls and can work effectively across product, engineering, legal, finance, operations, and other business teams. This individual will help strengthen Walmart Connect’s advertising measurement and reporting control environment while supporting continued compliance with MRC standards and other reporting-related requirements.

What you'll do...

• Support the execution and continued development of Walmart Connect’s Media Rating Council compliance program.
• Coordinate audit-readiness activities, including control documentation, process walkthroughs, evidence collection, timeline management, and remediation tracking.
• Document business and technology processes through technical narratives, control descriptions, data-flow diagrams, system dependencies, reporting logic, and key control points.
• Perform control-readiness and assessment activities related to IT general controls, automated controls, reporting controls, operational controls, and other compliance requirements.
• Identify technology, operational, and business risks; assess their potential impact; and recommend practical remediation actions.
• Partner with stakeholders to develop, implement, and complete corrective-action plans.
• Coordinate with external MRC auditors by managing evidence requests, tracking open items, preparing stakeholders for walkthroughs, and supporting timely audit execution.
• Translate audit and compliance requirements into clear business and technical expectations for product, engineering, legal, finance, operations, and other partner teams.
• Monitor remediation plans, validate corrective actions, and escalate delays, risks, or control gaps as appropriate.
• Support related risk and compliance initiatives, including partnership reviews, SOX-related activities, reporting governance, and control enhancements.
• Prepare clear status updates, issue summaries, control documentation, and leadership-ready reporting.
• Manage multiple workstreams in a fast-moving and complex environment while maintaining strong attention to detail and follow-through.
• Demonstrate intellectual curiosity, sound judgment, accountability, and a strong commitment to continuous improvement.
   

What You’ll Bring

• Bachelor’s degree in business, accounting, information systems, engineering, computer science, audit, or a related field.
• 5+ year's experience in one or more of the following areas:
  • IT audit
  • Internal or operational audit
  • Technology risk
  • Risk and controls
  • Compliance
  • Digital advertising operations
  • Audit or risk consulting
• Experience assessing control design and operating effectiveness.
• Experience with IT general controls, automated controls, reporting controls, technology processes, data flows, or system interfaces.
• Experience supporting external audits, regulatory examinations, compliance reviews, or other assurance activities.
• Demonstrated ability to manage evidence requests, issue remediation, corrective-action plans, and audit timelines.
• Strong project-management and organizational skills, with exceptional follow-through.
• Ability to communicate technical and compliance requirements clearly to both technical and nontechnical audiences.
• Strong written, verbal, analytical, and critical-thinking skills.
• High emotional intelligence and the ability to build effective working relationships across multiple functions and levels.
• Proven ability to take ownership, operate independently, and thrive in an ambiguous, fast-paced growth environment.
   

Preferred Qualifications

• Experience with Media Rating Council accreditation or MRC audit requirements.
• Experience in digital advertising, ad tech, media measurement, retail media, or advertising reporting.
• Big Four or other public accounting, risk advisory, or technology consulting experience.
• Experience working in a complex or highly regulated industry, such as financial services, banking, fintech, or technology.
• Professional certification such as CISA, CIA, CPA, CRISC, CISSP, or a similar audit, risk, compliance, or information security certification.
   

Ideal Candidate Profile The strongest candidates will combine a solid foundation in IT audit, technology risk, and internal controls with the ability to learn or apply MRC and advertising-measurement requirements. They will be comfortable working with technical teams, managing external-audit requests, documenting complex systems, and driving remediation across multiple stakeholders. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00
San Bruno, California US-08848: The annual salary range for this position is $91,000.00 - $169,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.