A job search is stressful enough. The last place you should ever get a surprise is your bank statement. So instead of asking you to trust us, here is exactly how our billing works: every email we send, what the charge looks like on your statement, and how to cancel in one click. No fine print.
If anything below is ever not true for your account, email contact@legalalphabet.com and we will make it right.
We remind you before every renewal
Your membership renews automatically so your access never cuts out mid-search. But a renewal should never be a surprise. About three days before each renewal, we email you a heads-up with the exact date you will be charged, the exact amount, how the charge will appear on your statement, and a one-click link to cancel if you would rather not renew. You do nothing to stay a member, and you get days of notice if you want to stop.
Every payment comes with a receipt
The instant any payment goes through, your first one or a renewal, we email you an itemised receipt: the plan, the amount, the date, your next renewal date, and a link to manage or cancel. You always have a clear record.
You will always recognise the charge
A surprising number of billing disputes happen for one simple reason: someone does not recognise a line on their card statement. So we keep ours clear. LegalAlphabet charges show up as DODOPAY_LEGALALPHABET. DODOPAY is our payment processor, Dodo Payments, who handle the transaction securely. LEGALALPHABET is us. If you see that line, that is your membership.
Cancel in one click, any time
No retention maze, no "call us to cancel," no button hidden three menus deep. From your account settings you can cancel in a single click, any time. When you do, auto-renew is turned off and you are not charged again, you keep full access until the end of the period you already paid for, and we email you a confirmation so you know it worked.
Our 7-day satisfaction guarantee
LegalAlphabet Pro includes a human CV review by a real legal-CV expert. If your first review is not useful, email us from your account email within 7 days of your first membership payment, and we will, at your choice, redo the review for free or add an equivalent free period to your membership.
We would rather be straight with you than oversell. It applies to the first payment that starts a new membership. Because Pro is a digital service you can use immediately, we resolve issues with a free re-review or a membership extension rather than a cash refund, except where a cash refund is required by law. And it is a satisfaction guarantee on our service, not a job guarantee. No honest platform can promise you a job, and we will not pretend otherwise.
What we will never do
- Charge you without sending a receipt.
- Renew you without warning you first.
- Hide the cancel button or force you to phone someone.
- Use a vague statement descriptor you cannot recognise.
- Promise you a job to close a sale.
Want the bigger picture on what is free and how our pricing works? Read The Price You See Is the Price You Pay, or see everything membership includes on the membership page. Payments themselves are protected too; here is how we keep your payment secure.
Frequently asked questions
When will I be charged?
Your membership renews on your renewal date. We email you about three days beforehand with the exact date and amount.
How do I cancel?
One click in your account settings, any time. You keep access until the end of the period you already paid for, and we send a confirmation email.
What will the charge look like on my statement?
It appears as DODOPAY_LEGALALPHABET.
Do you give refunds?
We offer a 7-day satisfaction guarantee on your first payment (a free re-review or a membership extension), plus cash refunds where the law requires them. Renewal charges are not refundable, so cancel before a renewal date to avoid being charged.
Will membership get me a job?
No. It gives you the tools and expert CV review to apply well. It is not a job guarantee.